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Below you can find a selection of Frequently Asked Questions. If you need additional help click here for the Wiki Home page or scroll to the Copy of FAQs of this page for the listing of spaces that provide more in-depth instructions, tutorials, and videos. We also have full time staff available to assist you if you can't find help below. 

Our support contact information:

Email: [email protected]

Phone: +1 (614) 360-2922

If you are interested in our Club Management or Regatta Management services, please contact [email protected] or +1 (614) 360-2922 ext. 106

Forgot your login information? 

How do I change personal information (i.e. name, address, email, password, username, etc.) for the account holder?

How do I edit my athlete information or add an athlete to my roster?

Why can't I access my roster?

How do I submit an entry?

How do I submit a composite entry?

How do I register for a club membership, program, learn to row, etc?

How do I register more than one participant for a club service listed on RegattaCentral?

How do I request a refund?

How do I find a past invoice?

I got a page that says "404 page not found Oops-We've misplaced our ours!" or "Oops-Looks like we've caught a crab!" What do I do now?

I'm trying to sign a waiver but get the message "Please contact your coach or club administrator and request they add you to your club's roster or click the ‘Back’ button to try the search again." 

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For more information, step-by-step information, and video tutorials check out the links below: